Displeased with last few purchases of Oreo cookies

186 of 263 Oreo reviews

Our family loves the original Oreo cookies.The last two packages we bought, however, annoyed us.

Every single cookie crumbled when we picked it up. If we were able to pick it up, the cookie completely fell apart the instant it touched milk. My husband and I found this pretty annoying, but our children were pretty mad. Naturally a four and six year old have a hard time controlling their emotions.

We tried a package of double stuff instead but had the same problem.

You can see in the picture the leftovers of cookies we attempted to eat...about 1/4 to 1/2 a package of cookie remnants get thrown away.We love your product, but we are currently disappointed with the quality.

This review is a subjective opinion of a user.
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Reason of review:
Poor quality of product, as described in complaint
Preferred solution:
I suppose you could give us a coupon to buy more cookies. All we want is cookies that don't fall apart the moment they are touched.
Product or service
Cookies
Review category
Food Manufacturers
review #571877

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186 of 263 Oreo reviews
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Logical Consumer

Dec 28, 2014 #922251

OK, I agree with BOTH comments below.
1. You are teaching your children to waste food because the cookies crumbled? Really? Didn't your parents ever teach you about the children who are starving in other countries?
2. Learn where your complaint should be placed. Oreo has quality control procedures and standards. What they CANNOT control however, is the product handling once it leaves their facility. So, between Nabisco and your store shelf, you have the persons who loaded the truck to the warehouse. The person who unloaded the truck into the warehouse. The person who loaded the truck to deliver the cookies to the grocery store. The person who unloaded the truck at the grocery store. And finally, the stockboy who stocked your store's shelves. But no, I guess it's Oreo/Nabisco's fault and NOT the fault of any of the number of people who most likely handled the package improperly up to and including your kids who probably are typical kids and get excited and don't handle things with care.
Really? And people wonder why frivolous lawsuits win. They start out with ridiculous complaints like this and go from there. It really is pathetic.

0 0 Reply
Chadg

Dec 26, 2014 #921297 Atlanta, Georgia, United States

Now this is a REAL complaint. Cookies breaking apart. You are so fking pathetic. Why don't u go rot in *** then you'll have something real to complain about u dumb pathetic white trash reject. ***. Get help and why is this Bullishlt nonsense a featured review. Get some shame loser

3 2 Reply
KevinRichards

Dec 19, 2014 #918306 Orange, California, United States

You threw away perfectly good cookies because they are broken, what a good lesson to teach your children. Thank God your children are perfect or you would abandon them.

2 2 Reply
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