Oreo Phone Numbers and Emails

Toll-Free Number:

  • (855) 535-5648

Customer Service:

  • (800) 644-9474
    Order Issues
  • (800) 622-4726
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Contact Information

Oreo Website:

Oreo Help Center:

Corporate Office Address:

Mondelēz International, Inc.
100 Deforest Ave
East Hanover, New Jersey 07936
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am- 6:00 pm

More contact details

Oreo Rating Based on 551 Reviews

Rating details

2.3
more details
Product or Service Quality
Value for money
Customer service
Diversity of Products or Services

Rating stats

Rating trend

How Good is Oreo's Customer Service?

Derrick B Rsu
Derrick B Rsu
Feels Satisfied | Mar 23, 2023

With COVID-19 and supply shortages...i just have to be patient.

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Graceanne Now
Graceanne Now
Feels Disappointed | Nov 09, 2022

I got one broken glass from ur biscut. It is a horror experiance for my kids. Planning to submit a complaint in our health department and also register one case against u before the honorable consumer court

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Harry B Vuu
Harry B Vuu
Feels Disappointed | Nov 08, 2022

Never got back to me

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Summary of Oreo Customer Service Calls

1.1K TOTAL
CALLS
02:11 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Oreo?

Request for Information Question:

  • “Would like to inquire about a certain product”
  • “Ingredients question”
  • “Inquiry and complaint”

Product/ Service Question:

  • “Got an expiry product and the shopkeeper isint replacing the product”
  • “Complain regarding product”
  • “I think the product has been compromised”

Shipping and Delivery Question:

  • “Missing cookies in package”
  • “Ishu form delivery”
  • “Want to know when i will get the prize”

Payments and Charges Question:

  • “I am opening net outlet arihant shopping mart pvt limited for mall Oreo big pack were given by company at 60%discount for that I am calling.”
  • “Charged twice for my order”
  • “I have an idea that could make millions or even billions”

Employment Question:

  • “To see if job is legit”
  • “A job”
  • “Bc one of my Oreo tops was UPSIDE DOWNNN u had one *** job”

Website/ Application Question:

  • “Can't get on website seeing if ritz oreo cookies are still available”
  • “Customizing Oreos website”
  • “I’m confused- Milk or no milk? Site says different than package. Package refers to 100% vegan oreos while website says it’s nonvegan.”

Account Question:

  • “Because the sign in oreo about”
  • “My balance everything cut”

Refund Question:

  • “Refund”

Staff Question:

  • “Service purpose”

Activation/ Cancellation Question:

  • “Good evening madam I will subscribe the game pack please I request you to stop that service imedieatly thak you”

Other Question:

  • “I bought a new pack of Oreos the other day, I opened the pack last night and it was as full as it usually is”
  • “Infected Oreos”
  • “Missing cashback”

About

Related Companies

Mondelez International, Nabisco, Ritz Crackers, Chips Ahoy, Honey Maid

Summary

Oreo Cookies is a sandwich cookie made by the Nabisco division of Mondel'z International company. Oreo Cookies product was first developed and produced by the National Biscuit Company in 1912 at its Chelsea factory in New York City, which was located on Ninth Avenue. The modern Oreo cookie filling was developed by Nabisco's principal food scientist, Sam Porcello. Oreo Cookies originally came in two flavours: lemon meringue and cream. Oreo Cookies is now the worlds favorite biscuit. Over 7.5 billion of Oreo Cookies are eaten every year or 20.5 million a day.

Oreo reviews and complaints

Oreo is ranked 242 out of 1454 in Food Manufacturers category

Area Served

USA

Payment Methods

VISA

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